Privacy Policy

This Privacy Policy explains how HIIT IT LLC, doing business as Society 3 ("Society 3," "we," "us"), located at 21144 Ventura Blvd, Woodland Hills, CA 91364, collects, uses, and protects information about you when you visit our websites, create an account, purchase a membership, book classes, or communicate with us. By using our services you agree to this Policy.

Information we collect

We collect information you provide directly, including your name, email address, mobile phone number, date of birth, emergency contact details, and the agreements you adopt. We collect booking and attendance activity when you reserve or attend classes. Payment card details are collected and processed by our third-party payment processor and are never stored on our servers. We also collect basic technical and usage data (such as device and browser information) when you use our websites.

How we use your information

We use your information to create and manage your account and membership, process payments, confirm and remind you about classes and appointments, provide customer support, send account and transactional notices, send optional promotional messages, and operate, secure, and improve our services and comply with the law.

SMS / text messaging

When you provide your mobile number and opt in, Society 3 may send you SMS text messages, including customer service replies, class and appointment confirmations and reminders, waitlist and schedule updates, account and transactional notices, and occasional promotional messages.

Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and reply HELP for help. Opting out of SMS does not affect your membership.

We do not sell or share your mobile phone number or your SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes. Mobile information is used solely to deliver the messages you have consented to receive, and is shared only with the messaging providers that help us send those messages on our behalf.

How we share information

We share information only with service providers who perform functions on our behalf, such as our scheduling and membership platform (MindBody), our SMS provider (Twilio), our email provider, and our payment processor, and only as needed to provide our services. We may disclose information when required by law or to protect our rights, members, or staff. We do not sell your personal information.

Your California privacy rights (CCPA / CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of your personal information, to correct inaccurate information, and to not be discriminated against for exercising these rights. We do not sell or share personal information as those terms are defined under California law. To make a request, contact us at meow@society3studios.com.

Data retention and security

We retain personal information for as long as needed to provide our services and meet legal, tax, and recordkeeping obligations. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Children

Our services are intended for individuals 16 and older. Participants under 18 require a parent or legal guardian to complete our agreements on their behalf. We do not knowingly collect information from children under 16.

Changes to this Policy

We may update this Policy from time to time. Material changes will be posted on this page with a revised "Last updated" date.

Contact us

Questions about this Policy or your information? Email us at meow@society3studios.com or write to Society 3, 21144 Ventura Blvd, Woodland Hills, CA 91364.